This property accepts credit cards and debit cards.Guests must contact this property in advance to reserve onsite parking.Certain requests may come with additional charges. Special requests are subject to availability at the time of check-in and can't be guaranteed.

A credit card for incidental charges and a government-issued photo ID may be required at check-in.Charges for extra guests may apply and vary depending on the property's policy.The provision of housing is linked to their trade, business, or profession.

This property is managed by a professional host.

We won’t be back until there are major changes made and this place steps up to the Cesars standards.ĭetails about charges, deposits, or other important information:Īdditional information about polices, regulations, and more: $115 in EARNED free play lost was a big deal to me. One other lady tried to help but had to turn to a supervisor who was a total B¡tch and refused to help. The older lady in the players club was clueless/ she totally screwed up my players card where I was supposed to only be upgrading to a higher tier, but instead wiped away all of my free play and promotional offers. It was small and machines were super tight. The front desk check in staff and the guys who checked our ID’s and greeted us into the casino we’re great. Our maid did a fantastic job and the Bathrooms were really nice. Though this facility was smoke-free, the old stale smoke smell was still heavy throughout. The carpet is stained up everywhere and stinks. The hotel common areas, particularly the hallways need major renovation. This property was just ok- nothing like the other Harrahs locations we’ve visited.

Hotel harrah's metropolis il casino